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PRIVACY POLICY

This privacy policy has been compiled to explain how Dialectyx Solutions Limited collects, uses, protects or otherwise handle your Personally Identifiable Information. By using and accessing our websites you are consenting to the collection and processing of data referred to in this policy and as amended from time to time by us.

What type of information do we collect? 

Website data

When accessing brochures, product demos or information about our services. You will be asked to enter the following Personal Data to fulfil your request: 

  • Your name

  • Email address

  • Phone number

 

Services data

In order to use certain features of the Services, such as registering for a Course, You are required to register for an Account, and in that case, we will collect and store Personal Data You provided to Us for registration purposes, such as:

 

  • your name

  • e-mail address

  • password

  • Unique identification number

 

We will also capture Course Progress data throughout your use of our products, such as:

  • Quiz answers

  • Other data provided for use in your personal profile

How do we collect information?

When you fill in a contact form on our website, or register onto our products as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below only.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

 

  • To provide and operate the Services we provide;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalised service-related notices;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

How do we store, use, share and disclose your personal information?

The personal information that you use to register to access our services is hosted on our secure databases. Your password is encrypted for increased security. Unless contacted by you, we keep your data for 5 years to ensure that you can access your account. After that time we delete your Personal Data. 


Our company website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to showcase and sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognise your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

 

We use cookies to:

  • Understand and save user's preferences for future visits.

  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We use Google Analytics to track this data

 

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

How can you withdraw your consent?

If you don’t want us to process your data anymore, please contact us at support@dialectyx.com.

Privacy Policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at support@dialectyx.com or send us mail to:

 

7 Pondwicks Close

St. Albans

Hertfordshire

AL1 1DG

United Kingdom